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TCS Wins Frost & Sullivan’s Award for 2018 Asia-Pacific BPM Solutions Provider of the Year

TCS Wins Frost & Sullivan’s Award for 2018 Asia-Pacific BPM Solutions Provider of the Year

SINGAPORE, 26 September 2018Tata Consultancy Services (TCS), a leading IT service, consulting and business solutions organisation, has won Frost & Sullivan’s 2018 Asia-Pacific ICT Award for BPM Solutions Provider of the Year.

The Frost & Sullivan award recognises companies demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer centricity, and strategic product development in their business segments, and their efforts to improve the industry as a whole.

VP and Head of Cognitive Business Operations (CBO) at TCS, Ashok Pai said:

“It’s a great honour to be named the Asia-Pacific BPM Solutions Provider of the Year 2018 by Frost & Sullivan,” said Ashok Pai, VP and Head, Cognitive Business Operations (CBO), TCS. “This recognition is a testament of our Business 4.0™ vision and strategy encompassing contextual knowledge, design thinking, and innovation and highlights our success in the region.”

TCS’ CBO unit engages with forward-thinking customers across the world with leading-edge, technology-led solutions that reimagine business operations end to end, including the underlying IT systems and supporting infrastructure, and drive superior business outcomes. These solutions leverage AI, machine learning, IoT, cloud, analytics, computer vision, and RPA, while adopting Agile practices across Business Process Services, IT Infrastructure Services, and IT Operations.

Head of Customer Contact Research Digital Transformation Practice for the Asia Pacific at Frost & Sullivan, Krishna Baidya said:

“TCS has been strengthening its capability and aligning well to strategically partner with businesses aspiring to be successful next-generation digital enterprises. Business 4.0™, TCS’ thought leadership framework combining technology, contextual knowledge, and deep domain expertise, bodes well with customers across geographies and sectors. TCS’ expanding global network delivery footprint, language capability, proven analytical skills, technology transformation competences, and excellent customer-centric approach continue to deliver business outcomes for its clients. Leveraging its Machine First Delivery Model (MFDM™), the provider won many marquees and transformational deals in the region. A sharply focused and holistic approach to the digital opportunity has gained significant market share for the company in FY18.”

TCS won the award for the fifth consecutive year. The strong overall performance and back-to-back award win exemplify TCS’ leadership in cognitive business operations and business process services in the region.

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New CEO of X-mini, Hoong He Hin

X-mini reshuffles its C-suite with new CEO and COO

Former Group Chief Executive Officer (CEO) of Onwards Media Group, Hoong He Hin has been unveiled as the new CEO of the award-winning local audio brand, X-mini.

Announced today at the media event where X-mini showcased its latest audio products, He Hin will take over the position from the co-founder and former CEO, Ryan Lee, who will now serve as the brand’s Chief Technology Officer (CTO).

The new CEO of X-mini is no stranger in the technology sector. With more than 15 years of experience in the industry, he brings with him a wealth of knowledge in business development, which will prove vital to leading X-mini to new heights.

He Hin said:

“X-mini became a success story for Singapore consumer technology and innovation when it launched its groundbreaking capsule speaker in 2007. We look forward to taking X-mini to new heights by expanding into new product categories, as well as providing more digital content to our customers in the future. We also plan to double total staff strength from 20 to 40 to build our engineering, product management and sales and marketing teams, in order to meet market demand for new product offerings.”

The reshuffling also saw another new face, Keith Wong, who will take on the role of Chief Operations Officer (COO) to manage X-mini’s day-to-day operations and drive product sales. Keith shared that the appointment of He Hin will see X-mini expand into a new direction and the new role for Ryan will help drive product innovation.

He said:

“His (He Hin) experience in opening distribution channels worldwide, streamlining production processes and securing strong collaborations with large organisations will see a positive step in our growth. Not only will he lead the brand as we look at expanding into the digital content arena, but his appointment will also allow Ryan to focus on what he does best – product innovation.”

The new changes to the management could mean a new era for X-mini as they plan to explore the use of artificial intelligence (AI) in its future products.

The company had recently secured its second series of funding of S$5 million from private individuals and corporate investors.

X-mini shared that the “latest round of funds will see the audio brand expand its product range into earbuds for the first time, as well as move beyond hardware and into the digital arena.”

Without giving much away, Ryan said:

“AI and the Internet of Things (IoT) provide a treasure trove of opportunities for the brand, as we continue to innovate by leveraging on our expertise in audio engineering and delivering great sound to consumers moving forward.”


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